Privacy Policy

1. Scope

This policy applies to information processed through ravunoza4k.com and related support, trial, account activation, and billing interactions. It does not control the privacy practices of third-party websites or services linked from our site.

2. Information We Collect

Information you provide

• Contact information such as your name, email address, phone number, and WhatsApp messages.
• Order details, selected plan, device count, billing status, and customer-support communications.
• Payment confirmations and transaction references. Complete card or bank credentials are normally handled by the payment provider, not stored by us.

Information collected automatically

• IP address, browser and device type, approximate location, referring page, pages visited, and diagnostic logs.
• Cookie choices and similar local-storage preferences used to operate the website.

3. How We Use Information

• Provide trials, activate and administer subscriptions, and deliver customer support.
• Process and verify transactions, prevent fraud, and protect accounts and services.
• Maintain website performance, fix errors, and understand general usage trends.
• Send service notices, order information, or marketing communications where permitted. You may opt out of marketing at any time.
• Comply with legal obligations and enforce our terms.

4. How We Share Information

We do not sell personal information. We may share limited information with service providers that help with payment processing, hosting, analytics, communications, security, and customer support; with authorities when legally required; or as part of a business transfer. Providers may use information only for the services they perform for us, subject to their own terms and applicable law.

5. Cookies and Similar Technologies

We may use essential technologies to remember preferences, keep the site secure, and maintain basic functionality. Optional analytics or marketing technologies should run only when configured and permitted. See our Cookie Policy for details and controls.

6. Retention and Security

We retain information only as long as reasonably necessary for the purposes described here, including support, accounting, fraud prevention, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

7. Your Choices and Rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing. You may also withdraw consent where consent is the legal basis. To make a request, contact us using the details below. We may need to verify your identity before responding.

8. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.

9. Changes to This Policy

We may update this policy as our practices or legal requirements change. The revised version will be posted on this page with a new “Last updated” date.

10. Contact Us

Questions or privacy requests can be sent to support@ravunoza4k.com or through our support page.